Frequently Asked Questions

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Frequently Asked Questions *

What is online therapy, and how does it work?

Online therapy (telehealth psychology) is professional mental health support delivered via secure video. It's ideal for those seeking flexible, private support—especially if you have a busy lifestyle, live in a rural setting or don’t have access to specialised in-person professionals, or simply because you prefer the comfort of your own space.

Do you work with eating disorders and body image concerns?

Yes. We provide individualised and compassionate therapy for Eating disorders (including Anorexia, Bulimia, Binge eating, and ARFID), disordered eating, and body image struggles—using evidence-based, weight-inclusive, and neuroaffirming approaches.

Do you support neurodivergent clients?

Absolutely. We work with ADHD and autistic clients through a strengths-based, neuroaffirming lens—supporting identity, burnout, masking, and emotion regulation, often alongside body image or trauma recovery.

Is online therapy effective for eating disorders and trauma?

Yes. Research shows telehealth therapy is highly effective for treating eating disorders, trauma, anxiety, and ADHD—when delivered by qualified psychologists using evidence-based care like CBT, ACT, DBT, and Schema Therapy.

Do I need a referral?

No referral is needed to get started. But if you have a Mental Health Care Plan or an Eating Disorder Plan from your GP, you can access Medicare rebates for 10-40 sessions per year (eligibility criteria apply).

How do I book an online session?

Booking is easy—use our online form or contact us directly at admin@recoveredclinic.com.au. All sessions are held via secure video conferencing using the Coviu platform. You just need a private space and an internet connection.

Do you offer trauma-informed therapy?

Yes. We provide compassionate, trauma-informed therapy for complex trauma, childhood neglect, relational trauma, and dissociation. Safety, trust, and collaboration are central to our work.

Is it confidential and secure?

Yes. We utilise encrypted video platforms and securely store all information in accordance with Australian privacy laws. Your sessions are fully confidential. If you have any concerns, do not hesitate to discuss this with one of our team members.

What are the fees?

As of 2025, our fees are $240.0 per 50-minute session for both Registered and Clinical Psychologists. To find out more, click here.

If you are experiencing financial hardship, please reach out to a member of our Administration Support Team or your psychologist to discuss rebate and payment options.